Microsoft Dynamics CRM streamlines the way your staff communicate with clients and collaborate with each other; and integrates seamlessly with other Microsoft productivity tools, like Office, Outlook, and SharePoint.
Microsoft Dynamics CRM is recognised as a leading customer relationship tool for account management. Sales analysis tools, opportunity management, and workflow automation are key sales focused strengths of the product and enable a 360 degree view of customer interactions.
The product helps improve customer service by providing a central CRM system that enables people across the business such as sales, marketing, and service staff to easily share information and provide a seamless customer experience.
OBS's services around Microsoft Dynamics CRM include:
- Consulting
- Implementation
- Customisation
- Integration
- Support
OBS has developed a number of solutions to deploy, integrate, and add value to your Microsoft Dynamics CRM implementation including:
- An Insurance Claim Management system
- Support Queue Management tool using Windows Presentation Foundation (WPF)
- Automatic lead generation and processing
- Internet facing Support Case Management solution
- Streamlined Contract Management solution
- Dynamics CRM - SharePoint integration
- Custom Reports and Business Intelligence
- Data Migration
To learn more about Microsoft Dynamics visit the Microsoft Dynamics Home Page.